This past weekend I’ve been invited to a friend’s party in Milan and decided to try the new Armani hotel I had heard so much about it.
I usually choose different kind of hotels, such as boutiques or something more typical of the area I am visiting, but this time I was in the mood to go minimal and BIG.
I arrived early in the afternoon and was welcomed by a very elegant doorman that explained me reception was on the 7th floor next to the bar. So Mr. E and I took a 15 sqm marble lift and head to reception. Checking in was a bit long but finally after 10 minutes we were headed to our room.
Rooms are located on the fifth fourth and third floors and you get access to them walking down a long, dark, grey, corridor smelling incense with a lounge background music.
On a wall I spotted the emergency plan map showing the building from the top, I couldn’t believe it but Mr Armani built the hotel in the shape of an “A”!!
Our room facing the via Manzoni side was quite large with an enourmous white marble bathroom. Grey walls, grey bed, grey desk, not very luminous but stylish and was exactly what you would expect from an Armani designed hotel.
Before entering the bathroom there was a small anteroom whit a Nespresso machine, a mini bar with ARMANI bottles of water and sugar cubes with an A on it.
Everything was perfect since time to go to bed arrived…and then I started struggling! Both in the bathroom and in the bedroom there were three switchers for bedside, reading, desk, and master lights, as well one just to open and close the blinds.
It’s been a real nightmere!! When I was switching one light all others switched off, when I wanted to read, the desk lamp was on and not the reading one, it took me three days and a half to finally understood which buttons was switching off/on which lamp and the right pressure for it. Dear Mr. Armani you forget to think about your older guests who haven’t been raised with a computer since they were born!
Another downturn about our bedroom was noise. Being located on the third floor our dreams were disturbed by the tram passing all night long, but have to say the bed was fantastic!
Apart these little incoveniences service was almost perfect. Staff was friendly and welcoming, and tried by all means to anticipate our needs. The only critique I could make is that staff employed at the bar is not well trained as the one at the restaurant.
We sat at the bar for a couple of drinks before going for dinner, and had to wait more than 10 minutes to be asked what we wanted. Then our drinks arrived 15 minutes later but we were already too late to enjoy it.
Dinner at the restaurant was a completely different experience! The staff is extremely professional, the food is really good, and the menu offers a good selection of italian dishes.
In the overall our experience was more than positive but I still prefer small boutique hotels were you feel like at home.
OVERALL EXPERIENCE: 8/10
UPSIDE: LOCATION, BEDROOM SIZE, SERVICE, FOOD AT THE RESTAURANT
DOWNSIDE: TECHNOLOGY IN BEDROOMS, SMALL WARDROBE,THE LIGHTS IN THE BATHROOM ARE NOT GOOD FOR LADIES MAKE-UP, ROOMS ON THE THIRD FLOOR FACING VIA MANZONI ARE NOISY